Salary: £27,301.63 per annum for full time staff (pro-rata for part time staff)
Contract Type: Full-time 37.5 hours per week Monday to Friday, flexible between hours of 8am and 8pm
Location: Unseen’s head office in Bristol with travel to Unseen’s Accommodation Services and Outreach provision across the Southwest of England
Closing Date: 3 April 2023
Closing Time: 00:00

Unseen is a UK charity with its head office in Bristol. We provide safehouses and support in the community for survivors of trafficking and modern slavery and operate the 24/7 UK wide Modern Slavery & Exploitation Helpline. We also work with individuals, communities, business, governments, other charities and statutory agencies to end slavery for good.

We are currently recruiting a full-time Caseworker to deliver services to victims of modern slavery and human trafficking who are being supported through Unseen’s safe-houses and outreach service. You will be responsible for managing a caseload of clients across Unseen’s services and applicants should have experience of supporting clients with complex needs to access services and support to assist their recovery and transition to independent living.

You will be working as a part of Unseen’s friendly and committed Support Services Team that provides high quality support services to clients living both in safe house accommodation and in the community. You will work closely with the Support Services Managers and safe-house staff to deliver services in line with best practice and achieve positive outcomes for clients. Full and on-going training, supervision and external supervision will be provided.

Full-time caseworkers will work Monday to Friday between 9am and 5pm but with flexibility to complete contracted hours between 8am and 8pm when this may be necessary. Caseworkers will also participate in the on-call duty rota which will involve evening, weekend and overnight duty, on average 7 days every 10 weeks.

We offer a friendly, supportive work environment, generous staff wellbeing and training programme, and flexible hybrid working.

Please note, this post is subject to satisfactory references, an Enhanced DBS check and a 6-month probationary period.

For more information and a full job description, please see the job pack which can be downloaded below.


To apply:

  1. Please complete Unseen’s application form for the role below which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
  2. Please send a copy of your CV to [email protected] with reference to the job title.


Please note: The only information from your application that will be shared with the hiring manager is your personal statement and CV.

The deadline for this role has been extended to Sunday 2 April as we are now recruiting for 2 Caseworker roles. We will be doing an initial sift to review applications received by Sunday 19 March. Applications received after 19 March will be reviewed as they are received.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.

Any questions, please contact [email protected].

Thank you for your interest in this vacancy which you can download below. We welcome applications from all sections of the community and recognise the value that diversity adds to our work and organisation. We encourage applications from BAME, disabled and LGBT people that are under-represented in this area of our workforce.

To apply:

  • Please complete the application form and equal opportunities form which can be downloaded at the bottom of this page.
  • Please also submit a covering letter with your application (CVs will not be not accepted).
  • Please return your completed forms and covering letter to [email protected].

Any queries, please email [email protected].

information for applicants

application form

opportunities form

Justine Currell

As I came to understand more about the issue, including through a visit to an Unseen safehouse, I knew I needed to do more to stop this abuse and exploitation.

For the last five years of my Civil Service career, I was the Modern Slavery Senior Policy Advisor in the Home Office and led on development of the Modern Slavery Act, including the transparency in supply chains provision and business guidance.

I joined Unseen to lead the development of the Modern Slavery & Exploitation Helpline, and Unseen’s work with businesses. I am regularly called upon to present at national and international conferences and use my experience of working with Ministers to influence other governments internationally to take action to address modern slavery and, in particular, business supply chain issues.

In my spare time I enjoy keeping fit, music, reading and travelling.

Andrew Wallis

What ultimately compelled me to act was a report on how people from Eastern Europe were being trafficked through Bristol airport to the USA. Kate Garbers, who went on to be an Unseen Director, and I wrote to all the city councillors, MPs and the Police Chief Constable challenging them on the issue. The challenge came back to us: this city needs safe housing for trafficked women. And so Unseen began.

But we never wanted Unseen to be just about safe housing. We wanted to end slavery once and for all, and that remains our driving focus.

I chaired the working group for the Centre for Social Justice’s landmark report “It Happens Here: Equipping the United Kingdom to Fight Modern Slavery”. This is now acknowledged as the catalyst behind the UK’s Modern Slavery Act of 2015. It was a great honour to be awarded an OBE in the Queen’s Birthday Honours that year. On the other hand, I’ve also been described as “the loveliest disrupter you could ever hope to meet”.

This job has taken me from building flat-pack furniture for safehouses, to working with businesses to address slavery in supply chains, to delivering training, raising awareness and advising governments around the world.

When not at work, I enjoy travelling, spending time with my dog Harley, cooking, supporting Liverpool and Yorkshire CC, music (I’m a former DJ) and endurance events such as the Three Peaks Challenge and Tribe Freedom Runs – which I vow never to do again. Until the next time.