Support Services Manager

Salary: £30,502.53 per annum
Contract Type: Full-time – 37.5 hours per week
Location: Unseen’s head office in Bristol / flexible home-working. Must be able to travel to Accommodation Services (Bristol & North Somerset)
Closing Date: 25 November 2021
Closing Time: 23:59
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Unseen is a leading UK anti-slavery charity with one aim: to end slavery. We seek to do this through supporting, educating and influencing others. We believe modern slavery is a heinous crime against those most vulnerable in our society. It is an issue that seeps into all walks of life and requires a collaborative effort to prevent it from continuing to destroy the lives of women, men and children across the UK and beyond.

We are looking for an experienced manager to join our growing Support Services team. The successful candidate will oversee the management of our frontline team across the South West, ensuring that we provide quality support to survivors as they begin the process of recovery from their experience by accessing the support that they need.

You will work alongside two other managers to support the service team to work with survivors who have multiple needs, identify and manage risk, monitor and report on service delivery while developing collaborative working relationships to benefit survivors. You will need to demonstrate your ability to fulfil the criteria from the job description.

The deadline for applications is Thursday 25 November and interviews will take place during the week of 29 November.


Thank you for your interest in this vacancy which you can download below. We welcome applications from all sections of the community and recognise the value that diversity adds to our work and organisation. We encourage applications from BAME, disabled and LGBT people that are under-represented in this area of our workforce.


  • Please complete the application form and equal opportunities form which can be downloaded at the bottom of this page.
  • Please also submit a covering letter with your application (CVs will not be not accepted).
  • Please return your completed forms and covering letter to


Any queries, please email

information for applicants

application form

opportunities form

Justine Currell

As I came to understand more about the issue, including through a visit to an Unseen safehouse, I knew I needed to do more to stop this abuse and exploitation.

For the last five years of my Civil Service career, I was the Modern Slavery Senior Policy Advisor in the Home Office and led on development of the Modern Slavery Act, including the transparency in supply chains provision and business guidance.

I joined Unseen to lead the development of the Modern Slavery & Exploitation Helpline, and Unseen’s work with businesses. I am regularly called upon to present at national and international conferences and use my experience of working with Ministers to influence other governments internationally to take action to address modern slavery and, in particular, business supply chain issues.

In my spare time I enjoy keeping fit, music, reading and travelling.

Andrew Wallis

What ultimately compelled me to act was a report on how people from Eastern Europe were being trafficked through Bristol airport to the USA. Kate Garbers, who went on to be an Unseen Director, and I wrote to all the city councillors, MPs and the Police Chief Constable challenging them on the issue. The challenge came back to us: this city needs safe housing for trafficked women. And so Unseen began.

But we never wanted Unseen to be just about safe housing. We wanted to end slavery once and for all, and that remains our driving focus.

I chaired the working group for the Centre for Social Justice’s landmark report “It Happens Here: Equipping the United Kingdom to Fight Modern Slavery”. This is now acknowledged as the catalyst behind the UK’s Modern Slavery Act of 2015. It was a great honour to be awarded an OBE in the Queen’s Birthday Honours that year. On the other hand, I’ve also been described as “the loveliest disrupter you could ever hope to meet”.

This job has taken me from building flat-pack furniture for safehouses, to working with businesses to address slavery in supply chains, to delivering training, raising awareness and advising governments around the world.

When not at work, I enjoy travelling, spending time with my dog Harley, cooking, supporting Liverpool and Yorkshire CC, music (I’m a former DJ) and endurance events such as the Three Peaks Challenge and Tribe Freedom Runs – which I vow never to do again. Until the next time.