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Modern Slavery Helpline Adviser (Biggleswade)

Full Time - 40 hours per week on a 24/7 rota basis (part-time considered)
£21,222 depending on experience (pro-rata for part-time)
We are recruiting experienced helpline advisers to support the running of our the UK-wide Modern Slavery Helpline and resource centre, based in Biggleswade, Bedfordshire.

Experience of working in the field of modern slavery within civil society, local government, or law enforcement, or experience of working in a call centre environment dealing with vulnerable individuals would be an advantage. Excellent verbal and written communication skills and a proven ability to use your initiative to work alone and as part of a team are essential. Resourcefulness and an ability to learn quickly and act on newly received information is critical.

You will be required to join a small, friendly and committed team as we build and establish a UK-wide helpline and resource centre to assist modern slavery victims and those who may come into contact with potential victims. Full and on-going training and supervision is provided.

You will be required to work weekends, bank holidays and evenings to provide 24/7, 365-day support on a rotating basis. We are mainly looking for full-time advisers however, part-time roles will also be considered.
Recruitment for this position is ongoing and applicants will start subject to satisfactory references and DBS check if required, and completion of induction.

For further information, please refer to the job description.

The application form and equal opportunities form can be downloaded from the links at the bottom of the page. Once completed, please return all forms to You are requested to also submit a cover letter. CV’s are not accepted.

Any queries, please email
Recruitment for this position is ongoing and interviews will be held to suit the applicant.

Download 2018-07-10 Helpline Adviser - Job Description.pdf

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