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Helpline & Resource Centre

UK Modern Slavery Helpline and Resource Centre

The Modern Slavery Helpline and Resource Centre brings us closer to the eradication of modern slavery. Now, we can provide victims, the public, statutory agencies and businesses access to information and support on a 24/7 basis.


Modern Slavery Helpline

Through the Helpline

  • Potential victims have the chance to speak to fully trained call handlers who can help them access relevant services, including Government-funded support through the National Referral Mechanism
  • Statutory agencies can call to gain support in dealing with potential victims, and to receive guidance in accessing all the information and tools available through the associated Resource Centre
  • Businesses can call for information, advice and also to report any concerns they have about potential instances of modern slavery in their operations
  • Members of the public and those delivering services on the front-line can also report any modern slavery suspicions or concerns about individuals, premises or locations

In the short term, the new Helpline will retain the existing Helpline number - 08000 121 700. In the medium term, we intend to move to an easily remembered and internationally recognisable 3-digit or 4-digit helpline number. This means anyone can call, regardless of where they are in the world.


The enhanced Helpline, based in Bedfordshire, is now fully operational. To ensure it provides the services potential callers want, we are working closely with a range of diverse stakeholders, including law enforcement agencies, non-governmental organisations, businesses, media and faith organisations. Our advisory board will allow stakeholders to feed in their expertise, and our long-term communications strategy will continue to raise awareness for the Helpline, ensuring its benefits are maximised.


Resource Centre

The Resource Centre will complement the Helpline by

  • Providing a central hub of information, advice and guidance for the public, statutory agencies, businesses and the media
  • Building a picture of modern slavery across the UK by drawing on information and data from a range of sources, including the Central Registry for business transparency statements
  • Sharing this data with relevant statutory agencies to support their efforts in tackling modern slavery and to help prevent further instances occurring
  • Providing a central directory of services, organisations and materials across the UK and internationally, better signposting individuals and organisations to what is available


Modern Slavery Helpline & Resource Centre Reports

Please follow the links below to view recent reports produced by the Modern Slavery Helpline:

  • Modern Slavery Helpline Statistics: Monthly & quarterly reports showing a breakdown of calls received, types of exploitation recorded, geographical variations, the nature of support provided and actions taken.
  • Modern Slavery in Car Washes - A View From Unseen's Modern Slavery Helpline This report provides an assessment of reports made to the Helpline regarding modern slavery in car washes across the UK between 10 October 2016 and 30 June 2018. The report builds on the Identification of Forced Labour in Car Washes report which was published by the Helpline in 2017, and reveals that reports concerning modern slavery in car washes are high-level, with 2,170 potential victims indicated within 21 months and 360 cases of modern slavery in car washes recorded The report includes potential victim demographics, a geographical breakdown of cases and the impact of collaboration between key partners.
  • Modern Slavery in Scotland - A View From Unseen's Modern Slavery Helpline This report seeks to increase the understanding of the nature and scale of human trafficking and exploitation occurring in Scotland. The report shows that the picture of human trafficking and exploitation in Scotland is broadly similar to the rest of the UK in terms of victim demographics, locations, and types of exploitation. This report also highlights that awareness equals action. We must continue to build on this in partnership. A call can mean someone's freedom.
  • Identification of Forced Labour in Car Washes This report provides an initial assessment of calls made into the UK-wide Modern Slavery Helpline and Resource Centre related to labour exploitation in car washes between 10 October 2016 and 31 August 2017. The purpose of this report is to highlight the types of calls the Modern Slavery Helpline is receiving, and from whom, in relation to situations of potential labour exploitation involving car washes. This report also seeks to raise awareness of the indicators of modern slavery in the context of car washes and encourage members of the public to report any concerns they may have to the helpline.
  • Identification of Modern Slavery Victims by Health Professionals This report provides an initial assessment of calls made by health professionals across the UK into the UK-wide Modern Slavery Helpline and Resource Centre, between 10 October 2016 and 31 March 2017. The purpose of this report is to highlight the types of calls the Modern Slavery Helpline is receiving from health professionals and the types of situations health professionals are seeking help and advice on.