Call the UK Modern Slavery & Exploitation Helpline on 08000 121 700
2008
Unseen founded

Andrew Wallis and Kate Garbers set up Unseen, initially providing safe housing for survivors of modern slavery. Andrew becomes CEO and Kate Director. The founders were friends, and both had been on different journeys that came to the same conclusion: something must be done about modern slavery.

Says Andrew: “The actual catalyst for Unseen was a former colleague of mine who had returned from a trip to Ukraine.

“While in the country he had encountered trafficking and ended up helping a woman by paying off her potential trafficker – then reimbursing her for the money she thought she had lost because she had assumed she was going to a job in the US. 

“Some months later Kate came to me with a story of child trafficking from orphanages where she had been volunteering, also in Ukraine.

“The third piece of the puzzle was coming across an article that talked about trafficking from Eastern Europe to the US, with traffickers using UK regional airports en route to the US, in order to avoid detection at the main hub airports. One of the airports was Bristol.

“This joined the dots in my head and led to a letter to councillors, MPs and the Chief Constable that ultimately led to a meeting with Steve Jeffries who was the senior police officer tasked with responding to my letter.

“That meeting was where Steve told me about the scale and nature of the problem both in Bristol and the UK.

“He challenged me to do more than write a letter; safe housing for modern slavery survivors was what was really needed.

“Kate then approached me about doing something about the issue of trafficking in the Ukraine, and following that discussion we started Unseen – meeting the immediate need for safe housing but also committing to working to end slavery. Steve was our new charity’s first trustee.”

2008
2009
The first Anti-Slavery Partnership
Andrew and Kate soon realised caring for survivors was only part of the answer. “We needed to prevent slavery happening in the first place,” says Andrew. This meant working in collaboration with other organisations. In partnership with Bristol City Council and Avon and Somerset Police, Unseen sets up the South West Anti-Slavery Partnership (ASP), bringing together a number of agencies across Avon and Somerset to share knowledge and work together to better understand issues and identify victims. We’re still chairing the ASP today.
2009
2011
Women’s safehouse launched
First safehouse for survivors of modern slavery in the South West, with specialist provision and a 24/7 staffing model.
2011
2012
Making political waves
Unseen CEO Andrew Wallis chairs the Joint Modern Slavery Strategic Group at the Home Office and becomes a member of the Inter Departmental Ministerial Group presenting to the UK Cabinet.
2012
2013
Resettlement service
Unseen’s resettlement service is launched to provide ongoing care in the community. This becomes the Outreach service. By 2023 our Outreach team has worked with more than 520 men, women and children.
2013
2013
It Happens Here
Landmark investigation into modern slavery by the Centre for Social Justice, chaired by Unseen CEO Andrew Wallis, publishes its findings. The report – It Happens Here – is the catalyst for the 2015 Modern Slavery Act.
2013
2013
Unseen winning awards
Unseen receives the Centre for Social Justice award as an organisation that displays “innovation and effectiveness in addressing the root causes of poverty, turning lives around and reversing social breakdown”. We go on to be winners at other awards, including the 2015 Charity Times Charity of the Year Awards, GSK Impact Awards (2018), and Campaign for Good Awards (2019).
2013
2015
Modern Slavery Act
Legislation that turns heads around the globe is passed as a direct result of the It Happens Here report. Unseen builds a coalition of businesses, investors, faith groups, NGOs and the public to press for more business responsibility in addressing modern slavery. This results in the Transparency in Supply Chains (TISC) provision in the Act.
2015
2016
Helpline and Resource Centre

Working in partnership with BT, Unseen sets up the UK Modern Slavery Helpline and Resource Centre, which becomes the Modern Slavery & Exploitation Helpline which we know today. By 2023 the Helpline has been contacted nearly 50,000 times through its phone lines, web forms and app. More than 30,000 potential victims of modern slavery have been indicated as a result.

Dame Sara Thornton DBE QPM, former UK Independent Anti-Slavery Commissioner, says: “The landscape of exploitation is constantly evolving, presenting new risks for vulnerable individuals and new challenges in our response to complex and often hidden criminality and abuse

 

“….. The Modern Slavery & Exploitation Helpline has continued to deliver essential guidance to those who are concerned about potential exploitation through intelligent and effective signposting and information. [Its] annual assessment report provides great data and useful insights into current and emerging areas of concern.

 

The Helpline is a hugely valuable part of the UK’s response to the most egregious crimes.”

2016
2016
Going global
Unseen delivers training and consultancy far and wide, including in South Africa, Hungary and Jordan.
2016
2016
BT Tower
To coincide with the annual Anti-Slavery Day, Unseen’s Helpline number is displayed on the BT Tower for the first time, something which becomes a regular occurrence.
2016
2016
Let’s Nail It!
Unseen’s Let’s Nail It! campaign, highlighting the role of nail bars in modern slavery, is launched. It is just one of increasingly-frequent campaigns that grab national media attention and help raise awareness of modern slavery.
2016
2017
Children’s safehouse
With 60% of trafficked children going missing from children’s homes within hours of being found by the authorities, we pilot a successful alternative where no children go missing. The same year we launch the men’s safehouse, too.
2017
2018
Business and Unseen
Unseen’s Business Helpline Portal is launched, providing members with exclusive data plus insights from our Helpline team – all via an online platform. Clothing retailer Next is first to sign up to the service. Unseen’s first business conference is held in Suffolk and offers training for businesses across the region, building on its training of other organisations, such as local government. By 2023 Unseen is working with many businesses big and small, advising them on anti-slavery strategies in their own operations and in their supply chains.
2018
2018
Tech Against Trafficking
Unseen becomes a specialist advisor to Tech Against Trafficking, an initiative launched by BT, Nokia, Microsoft, Salesforce, and BSR
2018
2019
Winning in Europe
Unseen presents to the Council of Europe and at the 19th Annual OSCE (Organization for Security and Co-operation in Europe) on how technology can be used in the fight against trafficking.
2019
2020
Covid-19
Unseen maintains full service on its Helpline and in its safehouses and community work, despite lockdown restrictions in the pandemic
2020
2021
Coalition to Stop Slavery
Unseen is a founder member and coordinator of a new initiative to get anti-slavery organisations working more closely together. It’s social media campaign in 2022 to raise awareness of modern slavery reaches one in 10 of the entire UK population.
2021
2021
Ukrainians Welcome

With the outbreak of war in Ukraine, Unseen leads an award-winning initiative to provide online safety information to Ukrainian refugees arriving in the UK.

When there are thousands of vulnerable people on the move, as in the Ukraine war, there are traffickers who will prey on them – offering lifts, for example, or the promise of accommodation and work.    

Such was the case in the Ukraine war that began in 2022, and Unseen led a coalition of NGOs in a major response to this.  

This included building the ukrainianswelcome.org website and persuading Vodafone Ukraine to send a text message to all Ukrainians arriving in the UK, signposting them to the Modern Slavery & Exploitation Helpline and the website.  

We worked with fellow charities STOP THE TRAFFIK and Hope for Justice to distribute thousands of leaflets featuring the website to ports and other entry points, and to Ukrainian community groups across the UK.  

Our work inspired the Organization for Security and Co-operation in Europe (OSCE) to build a similar, pan-European website for Ukrainians and promote it on text messages in 30 European states.

As a result, more than 1.5 million Ukrainian people have received information on how to stay safe from exploitation.

2021
2022
Commonwealth Games

Unseen’s Helpline is central to an anti-slavery campaign at the Commonwealth Games, featuring top athletes Ellie Simmonds and Usain Bolt, among others.

Unseen teamed up with fellow charity It’s A Penalty and top athletes Usain Bolt, Ellie Simmonds, Cathy Freeman, Asha Philip, plus netball sisters Sasha and Kadeen Corbin, to raise awareness of human trafficking and promote our Helpline during the Games. 

With the games reaching around 180 million people worldwide, this is an example of great partnership working as our Helpline had the chance to be seen by millions of households.  

The athletes lent their voice to the campaign via a 30-second video shown on flights to and from the Birmingham games, and a series of posters distributed across the West Midlands.

2022
2022
Survivor Consultants
Unseen’s ambition has always been to have survivors of modern slavery guide and inform what we do. As such, we launched a Survivor Consultants Group, an initiative that not only allows us to learn from those with lived experience, but also provides survivors with work experience and training to help them move into permanent employment when they are ready.
2022

Want to get involved?

Justine Currell

As I came to understand more about the issue, including through a visit to an Unseen safehouse, I knew I needed to do more to stop this abuse and exploitation.

For the last five years of my Civil Service career, I was the Modern Slavery Senior Policy Advisor in the Home Office and led on development of the Modern Slavery Act, including the transparency in supply chains provision and business guidance.

I joined Unseen to lead the development of the Modern Slavery & Exploitation Helpline, and Unseen’s work with businesses. I am regularly called upon to present at national and international conferences and use my experience of working with Ministers to influence other governments internationally to take action to address modern slavery and, in particular, business supply chain issues.

In my spare time I enjoy keeping fit, music, reading and travelling.

Andrew Wallis

What ultimately compelled me to act was a report on how people from Eastern Europe were being trafficked through Bristol airport to the USA. Kate Garbers, who went on to be an Unseen Director, and I wrote to all the city councillors, MPs and the Police Chief Constable challenging them on the issue. The challenge came back to us: this city needs safe housing for trafficked women. And so Unseen began.

But we never wanted Unseen to be just about safe housing. We wanted to end slavery once and for all, and that remains our driving focus.

I chaired the working group for the Centre for Social Justice’s landmark report “It Happens Here: Equipping the United Kingdom to Fight Modern Slavery”. This is now acknowledged as the catalyst behind the UK’s Modern Slavery Act of 2015. It was a great honour to be awarded an OBE in the Queen’s Birthday Honours that year. On the other hand, I’ve also been described as “the loveliest disrupter you could ever hope to meet”.

This job has taken me from building flat-pack furniture for safehouses, to working with businesses to address slavery in supply chains, to delivering training, raising awareness and advising governments around the world.

When not at work, I enjoy travelling, spending time with my dog Harley, cooking, supporting Liverpool and Yorkshire CC, music (I’m a former DJ) and endurance events such as the Three Peaks Challenge and Tribe Freedom Runs – which I vow never to do again. Until the next time.